Terms & conditions
Welcome to INSOLECH, a provider of orthopaedic solutions, including custom insoles and orthopaedic sandals, developed in collaboration with qualified podiatrists. By accessing our website or using our services, you agree to the following Terms and Conditions.
1. Services & products
INSOLECH provides personalised orthopaedic solutions designed and prescribed by qualified podiatrists. Products are manufactured based on clinical assessments and specifications provided by healthcare professionals.
All information presented on this website is for general informational purposes only and does not replace professional medical advice, diagnosis, or treatment.
2. Orders & customisation
Some INSOLECH products are custom-made and tailored to the specific anatomical and clinical needs of individual patients. Due to their personalised nature, these products cannot be reused, resold, or adapted for another individual.
Orders are placed and validated through approved partner clinics and podiatrists. Production begins only once the clinical prescription and specifications have been confirmed.
3. Use of website
You agree to use this website for lawful purposes only and not to misuse its content or functionality. INSOLECH reserves the right to modify or remove website content at any time without prior notice.
4. Intellectual property
All content, designs, text, images, graphics, and materials displayed on this website are the property of INSOLECH unless otherwise stated. No content may be copied, reproduced, distributed, or used without prior written consent.
5. Confidentiality & data protection
INSOLECH treats all personal, clinical, and professional information with strict confidentiality. Any personal data shared through this website or in connection with our services is processed in accordance with applicable data protection and privacy laws and used solely for the intended purpose.
6. Liability
INSOLECH is responsible for ensuring that products and services are delivered in accordance with the agreed specifications up to the point at which the product or service is provided.
Once the product or service has been delivered or made available to the client or patient, INSOLECH shall not be liable for any direct or indirect damages, misuse, improper use, or outcomes arising thereafter, including but not limited to changes in condition, wear and tear, or failure to follow professional guidance.
7. Changes to these terms
INSOLECH reserves the right to update these Terms and Conditions at any time. The most current version will always be available on our website.
8. Governing law
These Terms and Conditions are governed by the laws of the United Arab Emirates, and any disputes shall be subject to the jurisdiction of the competent courts of the UAE.
